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Privacy Policy
Last Updated: May 30, 2025
1. Introduction
James Kyle and Son’s Security Shop (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, use our security services, or otherwise interact with us.
As a security shop, we understand the critical importance of safeguarding your data.
2. Who We Are
- Company Name: James Kyle and Son’s Security Shop
- Registered Address: 19 Old Mission Road, Bluff
- Contact Email for Privacy Concerns: technical@jkssecurity.co.za
- Contact Phone Number: 031 492 3174
- WhatsApp Contact Number: 066 381 3146
- Data Controller: James Kyle and Son Security Shop is the data controller responsible for the personal data collected under this Privacy Policy.
3. Information We Collect
We collect various types of personal information directly from you when you register on our website or interact with us. This includes:
- Contact Information: Names, email addresses, phone numbers, and physical addresses.
- Account Information: Account names and passwords (please note that while we store your account names and passwords, passwords are encrypted for your security).
- Technical Data: Your IP address when you visit our website.
- Usage Data: Information regarding your page visits on our website and referral sources (e.g., if you came from Facebook).
- Location Data: We keep track of your general location data when you visit our website.
- CCTV Footage: We have CCTV footage on our premises that is retained for up to two weeks.
We do not collect the following information directly:
- Payment information (this is handled by our third-party payment processor, PayFast).
- Emails or chat logs specifically through our website (though we use other channels for communication).
- Alarm system logs.
- Sensitive personal data.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions and Invoices: To manage your purchases and billing for our security products and services.
- To Create and Manage User Accounts: To allow you to register, log in, and manage your account with us.
- To Improve Our Website and Services: To understand how users interact with our website and identify areas for improvement.
5. Legal Basis for Processing (For South African Users – POPIA)
We process your personal information based on your explicit consent. By providing your personal data, you consent to its collection and use as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the details provided below.
6. Sharing Your Information
We do not share your personal information with third parties, except in the following limited circumstances:
- Law Enforcement: We will only share CCTV footage with general law enforcement authorities when legally requested. No other personal information will be provided to authorities without a specific legal obligation.
7. Data Retention
We retain personal information indefinitely to keep all records of transactions and to maintain your account. This allows us to provide continuous service and access to your historical data.
8. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include firewall management and adapting our security to new risks as they emerge.
9. International Data Transfers
We do not transfer your personal data outside of South Africa.
10. POPIA Compliance
We are committed to being fully compliant with the Protection of Personal Information Act (POPIA) of South Africa in all our data processing activities.
11. Cookies and Tracking Technologies
We do not use cookies or any other tracking technologies on our website.
12. Children’s Privacy
Our website and services are rated for individuals above 16 years of age. While we do not specifically target children, parental control is advised for users under 18. If you are a parent or guardian and believe that your child (under 16) has provided us with personal information, please contact us, and we will take steps to remove that information.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email or contacting you via the phone number provided by you, whichever contact method is available. We encourage you to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: info@jkssecurity.co.za
- By phone: 031 492 3174
- By WhatsApp: 066 381 3146
- By mail: 19 Old Mission Road, Bluff, Durban, 4052, South Africa
